Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Petto Home will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 working days after the confirmation.

Please return your purchase to the following address:
Petto Home Sdn Bhd
106, Jalan Air Putih
25300 Kuantan, Pahang

Please contact us at or 012-989 6150 or 017-283 2311 if you have any questions or doubts.